REVYN

Privacy Policy

Last updated: April 2026

REVYN ("we", "us", or "our") operates the mobile application and website at revyn.ae. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

1. Information We Collect

Information you provide: name, email address, phone number, shipping address, profile photo, and payment details.

Automatically collected data: device information (model, OS version), IP address, browser type, usage analytics, and approximate location (city-level).

Third-party sign-in: if you sign in with Google or Apple, we receive your name, email, and profile picture as permitted by your account settings.

2. How We Use Your Information

  • Provide, operate, and maintain the REVYN platform.
  • Process transactions and send related information (confirmations, receipts, shipping updates).
  • Verify your identity and prevent fraud.
  • Communicate with you about your account, listings, orders, and customer support inquiries.
  • Send promotional communications (you may opt out at any time).
  • Improve and personalise the platform experience.
  • Comply with legal obligations applicable in the UAE.

3. Third-Party Services

We share the minimum necessary information with the following service providers to deliver our services:

  • Stripe — payment processing. Your payment information is handled directly by Stripe and is never stored on our servers.
  • Zajel Express — shipping and delivery. We share sender and receiver details required for shipment.
  • Resend — transactional and marketing emails.
  • Google Analytics — anonymised usage analytics to improve the platform.

We do not sell, rent, or trade your personal data to third parties.

4. Data Security

We use industry-standard encryption (TLS/SSL), secure password hashing, and access controls to protect your data. Payment information is processed by Stripe, which is PCI DSS Level 1 compliant. While no system is 100% secure, we take reasonable measures to safeguard your information.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide our services. Transaction records are retained for a minimum of 5 years to comply with UAE commercial regulations. You may request deletion of your account at any time.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your personal data.
  • Opt out of marketing communications.
  • Withdraw consent for data processing where applicable.

To exercise any of these rights, please contact us at privacy@revyn.ae.

7. Children's Privacy

REVYN is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from children.

8. Cookies

We use essential cookies for authentication and session management, and analytics cookies to understand platform usage. You can manage cookie preferences through your browser settings. For full details, see our Cookie Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or an in-app notification. Your continued use of REVYN after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us: